Google‘s proliferation of the +1 button continued Wednesday as the company added the feature to image searches.
The button, which was introduced in March as an answer to Facebook’s “Like,” is equivalent to a stamp of approval from Google users. Over the past few months, +1s have appeared next to news articles, on websites and even in ads. (more…)
Online behavior tracking has been successfully employed for nearly a decade, but its tools do not uniquely identify users, and rightfully so. Tracking was only designed to group users into audience segments; for example, golden retriever owners who live in San Francisco, CA, or baseball and wine enthusiast females in their 30s who live in Seattle, WA.
Of course, certain laws restrict combining offline data sources with online user behavior tracking. Therefore, how do brands get to know users individually, rather than as one of many in an audience segment?
Require a social network login to access your website. You request permission to access visitors’ social profiles and, when approved, you’ll have an opportunity to build a wealth of knowledge on the individual user. Learn about their hobbies and interests, friends, likes, age, marital status, places visited and alma mater. And the best part is that your users have consciously opted to share this information with you.
Google Plus started out growing faster than any social network has so far, but may not be able to compete against Facebook longer term.
The appeal is not sticking because many of the people that quickly flocked to Google Plus have made their way back to the comfort and familiarity of Facebook.
In fact, the inability to keep users engaged has some observers wondering just how long Google Plus will be able to survive.
Last Thursday, Google announced that Google+ will be available for Google Apps users. This means that the millions of people using Google Apps for their businesses will now have access to the Google+ social collaboration platform.
With Google+’s unique features for search, selective sharing and rich communication, it offers consumers a very different user experience than the established social networks. For individuals, Google+ has quickly become a great place to build your interest graph — that is, find the latest content and people related to topics you’re interested in.
With its seamless integration with Google Apps, Google+ promises a very different type of social enterprise experience. In fact, Google+ has five unique advantages over other social business platforms.
When an irate traveler tweeted about how he had arrived late to The Four Seasons in Palo Alto and been “bumped” to an inferior room, the hotel saw it immediately and responded, promising to make it up to him. Turns out, the customer spends about 60 nights a year in Palo Alto for work, and promised in his next tweet to spend many of those nights at The Four Seasons.
The brand has had several similar stories posted online by delighted customers, and they are exactly the kind of successes that justify the investment in social media for customer service (which, in turn, drives sales).
Jeff Widman co-founded PageLever to provide better Facebook analytics for marketers. PageLever measures more than 650 million Facebook fans across sites like YouTube and MTV. Jeff has been cited as an expert in Facebook analytics by Mashable, AdAge, the Wall Street Journal, Wired, InsideFacebook, AllFacebook, etc.
I get asked all the time, “How frequently should I post on my Facebook page? When is the best time to post?”
If you’re buying a car, do you check Facebook? Or do you read up on Kelley Blue Book values and scour the company website for every spec, from horsepower to miles per gallon? What about music — do you check Top 40 radio charts or scope out what your Facebook friends are actually listening to on Spotify?
Social media has infiltrated the purchasing funnel, helping consumers make informed decisions, from what to have for lunch to where to go on vacation. Depending on the decision, sometimes you turn to your social graph, and sometimes you turn to Google. So, as a brand marketer, you want to know what online channels you should be targeting in order to reach the perfect audience for your product.
Your first goal with each post from your business Facebook page is to be seen by fans. But every post has a limited lifespan. During that time, your fans see the post in their news feed and may like or comment.
When are people most likely to share content on the web? How do they prefer to share it? What services are they sharing to most frequently? These are the burning questions of the age of social media. Bookmarking and sharing service AddThis just might have the answers.
AddThis is celebrating its fifth birthday with a deep dive into its data pool. The Clearspring service has analyzed five years’ worth of sharing data — and has summarized its findings in the infographic below.
Following reports yesterday that suggested Facebook would use its upcoming F8 developers conference to announce some sort of music and/or video service, The New York Times says it has confirmed the service with anonymous industry sources, and the paper has provided some details on how the new service will look.
Yesterday, Dutch entrepreneur and developer Yvo Schaap spied a clue in the HTML for the Web sites of Spotify, Rhapsody, and several other major music services that pointed to some type of custom Facebook format. Meanwhile, The New York Post reported that Hulu and Facebook would announce at this week’s F8 confab deeper integration of their two sites. Netflix was also mentioned in the Post story.
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